We know that you are very concerned about the quality, price, delivery time and other issues of the machines. From the perspectives of machine quality, production capacity, customization service, after-sales service and cooperation process, we provide you with clear and easy-to-understand answers:
All our machines are strictly test before shipping. From the entry of raw materials, production process to the delivery of finished machine, each process is strictly inspected in accordance with the international quality management system standards. The workers on the production line are professionally trained and have superb skills to ensure that each component meets high-precision requirements. The product qualification rate remains above 99% all year round, providing you with high-quality and stable performance mechanical products.
We have skilled technical workers and a monthly production capacity of up to 100 mechanical equipment. After receiving the order, the production plan will be arranged immediately. Depending on the complexity of the order, delivery can generally be completed within 30 days. At the same time, we have established a complete supply chain system and have long-term cooperation with high-quality suppliers to ensure the timely supply of raw materials and maximize the guarantee of on-time delivery of orders. We will also communicate and negotiate with you in advance in special circumstances.
Absolutely. We have a professional R&D and design team that can tailor exclusive mechanical products according to your specific needs such as production process, site space, budget, etc. From the initial communication of needs and design plans to production, manufacturing, installation and commissioning, we provide one-to-one services throughout the process to ensure that customized products accurately match your actual usage scenarios and help improve production efficiency.
We provide comprehensive after-sales services. The product warranty period is 1 year. If there are any quality problems during the warranty period, we will provide free on-site repairs or replacement of parts. At the same time, we have a 24-hour after-sales hotline to respond to your fault repair, technical consultation and other needs at any time. The after-sales team will arrive at the site within 48 hours to solve the problem and ensure the continuous and stable operation of your equipment.
First, you contact us by phone, email or online consultation to inform us of your product needs; then, our business personnel will communicate with you in depth and provide you with a preliminary plan and quotation; after the plan is confirmed, the two parties sign a contract and you pay the advance payment; we arrange production after receiving the payment, and will regularly feedback the progress to you during the production process; after the product is completed, it will be packaged and shipped, and professional personnel can be arranged to install and debug on site; finally, we will provide you with after-sales service during the warranty period to ensure the successful completion of the cooperation.
We are in the beautiful city of Ruian, Zhejiang province, only 2-3 hours by high-speed rail from Shanghai and 2 hours by plane from Guangzhou.